Q: Do you support direct delivery?
A: Yes, we offer Dropshipping. You can send the information to us and we arrange the product and ship it within 3 days.
Q: May I ask about the sample?
A: Yes, you can get samples from the sales department or place orders directly.
Q: What about the time of delivery?
A: We deliver quickly. For samples, we usually send them within 3 days after receiving your remittance. You will receive them by international express within a week. Bulk order about 5-10 days; OEM and ODM orders around 15-25 days; RTS (Direct online order) about less than 500 pieces: 7 days; Less than 500: 14 days.
Q: What's the minimum quantity?
A: We support small orders, even RTS or direct shipment (1 piece).
Q: Can I print my logo on products and packages?
A: Yes, you can. We support OEM and ODM orders. We have a dedicated OEM and ODM team, the minimum order quantity of customized products is 500 pieces, customized packaging 500 pieces. Please provide more details to negotiate with us.
Q: What is the warranty period and how do you handle defects?
A: All our products are guaranteed for one year from delivery. Within the warranty period, if there is any quality problem, we will send you new products as replacements.
Fyre Toys
