🔷Q1: Are you manufacturer or trading company?
- We are the manufacturer and we invite customers from all over the world to visit us.
- Welcome to our showroom.
- We make most of the wooden toys. Some of them are from our other factories, but we can also purchase them for you.
🔷Q2: How to proceed with the sample and what is the sample time?
- You just need to provide your AI file or clear file, then we can proceed with the sample for you. It will take about 7 days to finish and send out.
- For some simple products, we can make free samples for you.
- For some difficult products with mold costs, the cost will be returned to you after the order is placed.
- We will show you a video before sending out the sample.
🔷Q3: How to ship the order to us?
- We can ship the goods by sea to your nearest sea port.
- We can deliver by air to your nearest airport.
- We can deliver by express, like DHL, FEDEX, UPS, TNT, ARAMEX, and special lines.
- Popular shipping options include sea DDP, air DDP, train DDP, and truck DDP. If you have a warehouse in China, we can send the order directly to your warehouse.
🔷Q4: Can you make our design according to our requirements?
- We can surely make your design and we can also help you to create new designs.
- If you do not have a design document, we can help you finish it as we have in-house designers.
🔷Q5: How long will it take to receive my order?
This depends on the complexity of your project. Let us know if you have an urgent deadline and we'll see what we can do. Standard turnaround times (from the date of artwork approval) are 5 to 7 working days. The best way is to contact our sales representatives.
🔷Q6: Why should you buy from us not from other suppliers, and how can we guarantee quality?
- Our company mainly produces wooden toy crafts, children's educational toys, school Montessori teaching aids series, and customized samples. We have 18 years of design and development experience.
- We accept OEM/ODM customization and have our own factory, so products can be directly manufactured and shipped.
- We always provide a pre-production sample before mass production, perform a final inspection before shipment, and offer a professional after-sales team to support you with any problems.
Fyre Toys
