Frequently Asked Questions
Q:
Can you make OEM/ODM?
A: Yes.
Q:
Do you offer sample service?
A: We supply samples of ready design and customized design.
Q:
Can your products pass safety tests?
A: Our products comply with regulations globally, like EU/ASTM/ASNZS/SOR, etc.
Q:
Are the materials environmentally friendly? Can you supply FSC material?
A: The raw materials we use are Non-toxic, we use water-based lacquer. FSC material is available.
Q:
How to protect our legal rights?
A: Sign NDA.
Q:
What is your product warranty policy?
A: We guarantee the product is qualified when the consumer receives it. If there's any question, please contact us with detailed information (picture, batch code, etc), we will solve the problem for you quickly.
Fyre Toys
