T/T 30% deposit before production and 70% balance against B/L copy; 100% irrevocable L/C at sight; Paypal; Western Union
Sampling Leadtime
7-14 days
Delivery Time
Brand products: 7-14 days | ODM/OEM: 45-55 days
Frequently Asked Questions
What is the typical delivery and lead time for orders?
For our standard brand products, delivery takes 7-14 days. For custom ODM/OEM designs, the delivery time ranges from 45 to 55 days. Sampling lead time takes approximately 7-14 days.
How do you handle product warranties and damaged goods?
We guarantee all received products are fully qualified. If there are any damaged or broken parts, please send us detailed photos via email, and we will dispatch replacements according to the actual situation. Our products have been globally insured since 2017.
How can we protect our designs and intellectual property?
We can sign a Non-Disclosure Agreement (NDA) to protect your design configurations and ensure they are not sold to third parties. For large volume orders, we are also open to exclusive agreements to manufacture specific items solely for your company.
Are your materials environmentally safe and FSC certified?
Yes. We have utilized professional, certified, eco-friendly materials since 2008. Every month, we send specific batches of paint for SGS testing, and we maintain our own product safety labs. We comply fully with FSC regulations to ensure sustainability; FSC-certified materials are available at an 8% higher cost.
What payment methods do you accept?
We accept T/T (30% deposit prior to production and 70% balance against the B/L copy), 100% irrevocable L/C at sight, PayPal, and Western Union.