Frequently Asked Questions
Q
Are all the materials used safe and certified?
Yes, safety is our top priority. All materials used in our products undergo strict testing and comply with international safety standards, including CE, EN71, and ASTM certifications.
Q
Do you offer OEM and ODM customization services?
Absolutely. We support full OEM and ODM services. You can customize colors, dimensions, logo designs, packaging, and specific features to meet your target market requirements.
Q
What is the typical production and lead time?
Generally, mass production takes around 25 to 35 days after the sample is confirmed and the deposit is received. The exact timeline depends on the order volume and customization details.
Q
Can we request samples before placing a bulk order?
Yes, we encourage sample evaluation prior to ordering in bulk. We can supply standard samples or customized prototypes based on your design specifications.
Q
How is the product quality controlled during manufacturing?
We implement a strict quality control process, starting from raw material inspections, inline production quality checks, and final random inspections prior to shipping to ensure consistent quality.
Fyre Toys
